Privacy Policy
Last updated: September 29, 2026
This Privacy Policy explains how the Olga Sova website (the "Site"), operated by Olga Sova (the "Artist", "we", "us"), collects, uses and protects any information you provide when you use the Site.
1. Information we collect
We may collect the following personal information when you interact with the Site:
- Contact information: name, email address and phone number that you provide through contact forms, order forms, replica requests or newsletter subscription.
- Order details: items you purchase, delivery preferences and any message you include with an order.
- Technical information: IP address, browser type and user agent, collected automatically when you submit a form. This is used solely to prevent abuse and spam.
- Session data: we store a session cookie to keep your shopping cart between visits. This cookie contains no personal information.
2. How we use your information
We use your personal information to:
- Respond to your inquiries and messages.
- Process and fulfil your orders.
- Send order confirmations and delivery updates.
- Send occasional newsletters (only if you subscribed).
- Improve the Site's functionality and security.
3. Legal basis for processing
We process your personal data on the basis of your consent (when you submit a form or subscribe) and on the basis of our legitimate interest in running and protecting the Site. For orders, processing is necessary to perform a contract with you.
4. Sharing of information
We do not sell, rent or trade your personal information. We may share it only with:
- Service providers essential to running the Site (email delivery, hosting, anti-spam protection).
- Payment and delivery services, when you place an order.
- Legal authorities, if required by applicable law.
5. Data retention
We retain personal data only as long as necessary for the purposes described above. Contact messages and order records are kept for accounting and legal purposes. Newsletter subscriptions are kept until you unsubscribe.
6. Your rights
Depending on your jurisdiction, you may have the right to access, correct, delete or restrict processing of your personal data. To exercise any of these rights, please contact us using the details below.
7. Cookies
The Site uses only essential cookies required for its basic functionality:
- Session cookie — maintains your shopping cart and login state.
- CSRF cookie — protects forms from cross-site request forgery attacks.
No third-party tracking or advertising cookies are used without your explicit consent.
8. Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure or misuse. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.
9. Changes to this policy
We may update this Privacy Policy from time to time. The current version is always available on this page, with the "Last updated" date shown at the top.
10. Contact
If you have any questions about this Privacy Policy or how your data is handled, please contact us at info@sova-artist.com or via the contact form.